Specialists Working Together to Deliver Excellence

At Chanlon Group, our strength lies in the combined expertise of our dedicated teams. 

Structured by function and built on collaboration, each department plays a crucial role in delivering consistent, high-quality facilities management services to local authorities, housing associations, and commercial clients across the UK.

We've developed an agile, people-first structure that allows us to respond quickly to client needs, maintain high standards of compliance, and deliver measurable outcomes.

Management & Strategy

Our leadership and strategy team sets the direction for the business, ensuring we stay aligned with our values and client goals. 

They oversee company operations, performance, and growth while driving our commitment to sustainability, social value, and innovation.

Operations & Delivery

This team coordinates all day-to-day service delivery across planned maintenance, responsive repairs, asset inspections, and specialist works. 

With skilled planners, supervisors, and logistics staff, our operations team ensures jobs are completed on time, safely, and to the highest standard.

Trades & Technical Services

Our in-house team of certified engineers and multi-trade operatives carry out the essential technical work that keeps properties safe, compliant, and fully functional. 

This includes gas, electrical, plumbing, joinery, and general maintenance, supported by continuous training and quality checks.

Compliance & Safety

The compliance team ensures that all works meet regulatory standards and contractual obligations. 

They handle internal audits, certifications, and quality control across gas safety, electrical compliance, fire risk management, and environmental procedures.

Customer & Tenant Support

This team provides frontline communication and support to clients, tenants, and stakeholders. 

They manage queries, schedule appointments, and handle service feedback with professionalism and care, ensuring residents feel informed and respected.

Finance & Administration

Our finance and admin team manages invoicing, contract documentation, and financial reporting with accuracy and efficiency. 

They also ensure smooth internal operations and work closely with public sector finance teams to meet reporting and payment schedules.